Why is My Fitbit Not Tracking My Steps? Get the solutions

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Fitness trackers like Fitbit are designed to motivate you to get up and move more. You can keep track of your workout and daily activities with a Fitbit, which is a fitness tracker.

It would seem that everyone is currently focused on reaching their 10,000-step goal, closing their rings, or performing some other chore that their wrist-based fitness gear is encouraging them to undertake.

But sometimes Fitbit doesn’t track your steps or couldn’t track. Then why is your Fitbit not tracking your steps? There may be several factors which affect this count.

Why is My Fitbit not Tracking My Steps?

As you already know that it’s a device and it is run on a battery so Fitbit may not function always or have some bugs in its system. However, there can be many reasons. Let’s look at what problem you have.

1. Wrong Placement of the Fitbit

Put the tracker very next to your skin, not on top of your clothes. The accuracy of fitness trackers is inferior to that of chest straps.

Avoid a suffocatingly tight band. Allow some wiggle room so it may slide freely on and off your wrist. That’s probably why your Fitbit isn’t counting your steps.

2. Fitbit Personal Info is not Updated

In order to get the most out of your Fitbit watch, it’s important to keep your Fitbit profile up-to-date. Many issues have been addressed and improved upon in this release.

There have been some changes and enhancements made to this release, and a critical security patch has also been added. That way, it can keep tabs on your steps without fail.

3. Un-updated Firmware

Updating the firmware on your gadget will provide it with more advanced instructions for operating without requiring any new hardware.

 If you update the firmware on your smartphone, you’ll be able to try out the latest and greatest features, as well as enjoy a more streamlined and intuitive experience overall.

Don’t let the firmware on your Fitbit device get outdated. It may lead to tracking problems.

4. GPS is Turned Off

Depending on the model, the GPS location permission enables functions like the Weather app and notifications (footsteps) to sync between your Fitbit gadget and the Fitbit app on your smartphone.

You won’t be able to use any of these functions if the GPS isn’t enabled and syncing.

5. Your Fitbit is Just Jammed

The Fitbit battery can be low and in need of recharging. Even if the battery isn’t completely dead, it may not be able to update or even boot up correctly when it’s too low.

So, if your Fitbit is just jammed, it may occur.

6. Unsynchronized Fitbit

Between syncs, Fitbits can save up to 7 days of information. If it’s not synchronized for longer than that, it can store as much as 30 days of data, however, it will be in summary form.

Therefore, it is recommended that you synchronize once a week.

How to Solve My Fitbit not Tracking My Steps?

To solve the Fitbit not tracking your steps, here I will give you some solutions so that you can easily get rid of the problem.

1. Restart Your Fitbit

Rebooting your Fitbit device powers it on and off without wiping any of your previous activity data.

There are tiny cutouts in some Fitbits for sensors like the microphone and altimeter. Don’t risk breaking your Fitbit by trying to restart it by jamming something in there, even a paper clip.

If you restart the device, you’ll find that it syncs better and provides more accurate updates.

Restarting process follows these steps:

Press and hold the button (10 seconds) > Fitbit logo on screen> release the button.

2. Remove Your Fitbit from the App and Add It Again

Use the app’s syncing features to store information from your Fitbit.

To avoid losing any information, simply sync your Fitbit with both apps before erasing it from your device, since all of your data will be safely stored on Fitbit’s servers.

Next, disconnect your Fitbit from the mobile app. To the same extent that restarting does, this helps.

Removing app process:

Tap the Fitbit app> tap uninstall option> uninstall

Install app process:

Google play store> Download Fitbit app> Install

3. Factory Reset

All data, including alarms, goals, and alerts that haven’t been synchronized to your Fitbit account, will be erased during a factory reset.

You will need to re-configure your tracker after doing a factory reset. Restarting the device, which can sometimes fix small issues, does not compromise any data in any way.

Press and hold both three buttons again until the Fitbit logo appears (approximately 15 seconds); at this point, you can release the tracking bottom right button while maintaining pressure on the other two.

To do a factory reset you can simply follow these steps:

Settings> About> Factory setting> Confirm reset

Your data will be erased simply.

4. Disable Third-Party Health apps

Disabling third-party apps will give Fitbit smoothness in work.

To do so here are the steps:

Fitbit.com (Dashboard) > click gear icon> Settings> Application> Revoke access

This will disable other apps from Fitbit.

How to Add Steps Manually on Fitbit?

It’s an amazing feeling when you finally break through and reach your daily activity objectives on your Fitbit, especially if you’ve set the bar very high in terms of steps and calories burned.

But what if, when out and about, you have forgotten to wear your Fitbit? When using the Fitbit app, is it possible to record your steps manually?

Yes, you can track your steps through Fitbit manually. The steps you have to follow are:

Open Fitbit app> tap exercise portal on today tab> tap stopwatch icon> track screen will open then > click log previous> put exercise information > log in

Tips to Get the Most Accurate Step Reading on Fitbit

Though Fitbit trackers are generally accurate, your actual step count may differ slightly if your legs are unusually long or short relative to your height, or if your stride is unusually long or short compared to others of a similar build.

Here are some tips you can do to make your Fitbit more accurate if you are having trouble with it or just want to make sure you get the most precise findings possible.

  1. Wear the device correctly. Don’t wear it tightly or on top of your clothes.
  2. Make a change in your device setting like wrist orientation, stride length, height, turn on GPS, etc. This will help to get accurate steps.
  3. Keep updating your device.
  4. Restart Fitbit sometimes to fix any troubleshooting.

You can also fix: Fitbit Versa notifications not working

Frequently Asked Questions (FAQs)

How accurate is Fitbit in counting steps?

Fitbits have been found to be surprisingly accurate by experts, although they are not flawless. Because of the variability of human motion, step counters are sometimes inaccurately low or high. About half the time, Fitbit devices were determined to be “acceptably accurate” for step counting.

Does Factory reset help you solve Fitbit step tracking problem?

Yes, factory reset does help you to solve the Fitbit step-tracking problem. Since this process helps remove minor problems and reboot the device without deleting data. So, it helps actually.

Final Words

Your Fitbit’s ability to accurately record your steps should be much more useful now that you’ve read this article.

Most users report a level of reliability with the Fitbit step counter that is satisfactory. Most significantly, Fitbits provide a wealth of information regarding one’s health and activity levels over time. The optimal performance of your device depends on keeping it synced and updated with the latest software.

As an Amazon Associate, I earn from qualifying purchases.

Nick Rolloson

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